Maintenance – Support
AppliTek designs its analyzer systems in such a way that they comply with the highest of quality standards. High up-times are guaranteed through the use of long-life components, craftsmanship in both mechanics and analysis methods and, if necessary, appropriate preconditioning.
Even when built in function of the application and designed to cope with the most demanding ambient conditions, maintenance will be needed to behold the analytical specifications and reliability of the analyzer (system). Reactive maintenance is one solution (fixing when broken) but may introduce lost production, overtime, collateral damage and in some cases jeopardize plant safety. Maintenance contracts are highly recommended because of the nature of our analytical equipment and the need to keep equipment down-time to a minimum. In that case, maintenance of the instrument(s) can be assured by AppliTek specialists or an assigned third-party locally.
A contract includes typically 2 – 4 interventions per year at customer’s site. The customer’s operations are backed up by a pre-determined cost, concluded at signing of the contract. Included in the maintenance contract is a list of the following works that will be executed during each maintenance session:
- Extensive functional test
- Checking of mechanical parts
- Checking of electronic parts
- Replacement of used or unreliable spare parts
- Replacement of seals and other consumables if necessary
- In case of spectroscopic equipment: calibration updates
For more info, please contact us.
For local assistance in your country, please take a closer look at our distributor network